Frequently Asked Questions about Screeners

gyratory screeners

1. How long is the delivery time of your screener?

The delivery time is within 30 working days. But when the order quantity is larger and the customers have special requirement on the equipment, the delivery date could be extended.

   2. What are your payment terms?

It can be T/T, L/C.

3. What’s the minimum order quantity of your screener?

1 set. Our service philosophy is to satisfy every client’s requirements.

gyratory screeners delivery

4. How long is the screener warranty period?

Our equipment warranty period is 1 year. Wearing parts and problem caused by worker’s incorrect operation are not included.

5. What’s the after sale service of your company?

We will provide foundation drawing to the clients for installation. Besides, we can provide installation service, workers training service, etc.

6. Can you provide spare parts?

We are a professional screener manufacturer including screen mesh, cleaning ball, damper such as spare parts. If you need to replace the spare part, can contact us anytime.

7. Can you give a solution and quotation promptly?

Of course, to provide accurate solution and quotation, please send us relative information including handling material, capacity, material size, temperature, moisture such factors.